Facility Rules
Waiver Policy
IMPORTANT!! All individuals entering the facility must sign a copy of our legal waiver, regardless of if they are climbing.
Children under 18 must have a waiver signed by a parent or legal guardian. If the parent will not be arriving with the child, it is essential that a waiver be completed online using our online waiver. Without a waiver signed by a parent or legal guardian, children will NOT be allowed to participate!
Salt Pump Newburyport Policies
After signing a digital waiver, please read these policies. Salt Pump reserves the right to add or change its policies from time to time. Any such addition or change to these policies will be posted in the lobby of Salt Pump Newburyport and online at saltpumpclimbing.com. All Salt Pump customers are required to stay informed of all changes and updates to our policies.
General Policies:
- All visitors MUST check in at the front desk, or, for outdoor activities, at the designated registration area.
- All visitors must sign a Participant Agreement, Assumption of Risk and Responsibility, and Release of Liability
- Parents and guardians are responsible for the behavior of their children, including compliance with all rules and policies, while at Salt Pump.
- Memberships, punchcards, and day passes are non-transferable.
- Salt Pump is not responsible for lost, damaged, or stolen property of visitors while in or on the premises, parking lots, other areas within the vicinity of Salt Pump, or at any outdoor facilities or venues.
- No hard sole shoes or beverages (except water) are permitted on the padded carpet at any time.
- Please pick up after yourself. Help to keep Salt Pump clean for yourself and others.
- No smoking, drugs, or alcohol are permitted at any time in Salt Pump, or at Salt Pump events.
- Auto Belays are to be used ONLY AFTER Salt Pump Staff instruction.
- Use and entrance to either challenge course is prohibited unless accompanied by a Salt Pump staff.
- All sales are final for goods and services. Exceptions are outlined in our refund policy. Absolutely no refunds or exchanges for climbing equipment.
Climbing Policies:
- Salt Pump staff have the right, in their sole and absolute discretion, to determine unsafe and inappropriate behavior and to revoke climbing privileges, either temporarily or permanently, for such behavior.
- There is no topping out on any of the bouldering structures
- Climbing instruction is to be provided by qualified Salt Pump staff only.
- All belayers and toprope climbers must pass a belay test administered by Salt Pump staff. Teaching, practicing, and refreshing of skills is not allowed.
- All climbers and belayers must perform a safety check before any rope climb.
- Climbers must tie in using the rewoven figure eight knot with at least 4 inches of tail.
- Belayers must belay from their UIAA-approveed harness using a belay loop and not from a fixed anchor point.
- Allowable belay devices include tube style devices and UIAA/CE approved assisted breaking devices.
- No sitting or lying down while belaying.
- No one under the age of 14 is permitted to belay unless permission is granted by Salt Pump management.
- In order to provide a visual verification, all roped climbers and belayers must display their membership badges while climbing.
- No loose chalk.
- Route settingshall be performed only by those authorized by Salt Pump.
Refund policy:
If you need to cancel an event, we offer a full refund if the cancellation occurs 21 days or more before the event. If you are altering your booking within that period, we are happy to offer a credit for use at Salt Pump, minus the deposit. We will not offer a refund for no-shows or cancellations within 48 hours before the event.