Dear Salt Pump Community:
Yesterday, November 24th, a customer informed us that they tested positive (based on a test conducted yesterday) for COVID-19. The customer is asymptomatic and quarantining at home. The customer was last in the facility on Thursday, November 19th, between 5:00pm and 6:45pm. We are in the process of notifying all individuals who were in the facility at any point during that time. The customer notes that they followed all of Salt Pump’s COVID-19 prevention protocols, including mask wearing at all times, social distancing, and frequent hand cleaning/sanitizing.
We will stay open given the time elapsed since the customer was last in our facility. We do not take this decision lightly. We are continuously monitoring the prevalence of COVID-19 in the community at large and are concerned about the increasing numbers of infection in Maine. Although we cannot reduce the COVID-19 risk to zero, we believe our prevention protocols as well as the facility changes and investments we have made minimizes the risk. We have been heartened by the understanding and willingness of our customers to follow our prevention protocols. As a team, we would not be able to stay open (or come to work day after day) without such understanding and cooperation. We thank the customer who informed us of their positive test, as information sharing is a key part in minimizing the COVID-19 risk.
We understand there is no good time for news like this but it is particularly not great right before Thanksgiving. We sincerely apologize for any inconvenience.