It breaks our hearts to say this, but Salt Pump will be closing effective immediately until further notice. All programs and scheduled events will also be cancelled until we reopen.
We make this decision based on additional guidance from government officials and what we perceive to be a critical mass of local public facility closures. We hope this closure is short but we do not have a definitive date as to when we will open again. We sincerely thank you in advance for your patience and understanding.
We have received many thoughtful emails, calls, and other communications from you. Thank you. We will take tonight and tomorrow to assess the implications of this closure. We will do our best to respond to each individual inquiry and question we have received over the next several days. In the meantime, the following are answers to several “frequently asked questions” we have received in the last few days:
Question 1: What will happen to membership dues?
We will credit any dues, whether pre-paid or EFTs, we have received when we reopen. If we are not open on April 1, for those members who utilize our EFT system, there will be no charge.
Question 2: What about my two week trial membership after my intro-to-climbing class?
Your two week trial will start once we re-open.
Question 3: What about youth programs?
There will be no youth programming while the facility remains closed. We will credit all amounts we have received.
Thank you for your support. The beauty of a climbing gym is the community it creates. We want to do our part to ensure it endures.
- Salt Pump Climbing Company
Please do not hesitate to reach out with any questions or concerns to email@example.com.